Network Support Technician
Jarvis is a dynamic technology advisory firm specializing in technology, strategy and business transformation. Spanning several cities across Canada and USA, Jarvis presents a unique engagement model, synthesizing our expertise in global collaboration with diverse thinking and our cutting-edge talent innovation hubs. This enables us to attract top talent and rapidly grow as we co-create innovative solutions.
Our focus on community engagement, diversity and our values-based culture has enabled us to become one of Canada's fastest-growing companies. Our obsession with world-class customer engagement, operational efficiency and the strength in our solutions has enabled us to become one of Canada's most trusted partners.
The Opportunity
The world of technology is rapidly evolving through innovation and cutting-edge technologies. As we move into the future, we believe not only in keeping up with relevant technologies but in building that future ourselves. Our greatest assets are our people, and at Jarvis, we value imagination and curiosity as much as we value capability and skill.
As our Network Support Technician, you will be responsible for.
Job Responsibilities:
-
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
-
Evaluate and install computer hardware, networking software and operating system software
-
Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
-
Load computer tapes and disks and install software and printer paper and forms
-
Provide problem-solving services to network users
-
Implement data, software and hardware security procedures
-
Set up local area networks and connections to the Internet
-
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
-
Provide business systems, network and Internet support to users in response to identified difficulties
What You Bring:
-
Must-haves:
-
1 or 2 years of experience
-
Excellent oral communication
-
Excellent written communication
-
Excellent organizational skills
-
Initiative
-
Team player
-
-
Nice-to-haves:
-
Judgment
-
Efficient interpersonal skills
-
What We Offer:
-
Ability to work remote, in-person, or hybrid
-
Casual dress code (when not conducting in-person meetings)
-
Employee appreciation events
-
Generous vacation and benefits
-
Convenient downtown Toronto location minutes from transit
-
A dynamic and entrepreneurial environment with opportunities for growth and advancement
-
A flat organizational structure in which your voice is heard and your perspective is valued
-
Highly competitive compensation
What Keeps Us Here?
-
Culture and values are integral at Jarvis. Our vision of Equalizing Opportunity and Maximizing Potential enables us to build a diverse and inclusive community. We encourage everyone to bring their authentic selves to work, every day. We reward curiosity and innovative solutions while empowering our employees to discover endless possibilities.
-
Work-life balance defines Jarvis at its core. We believe in team-building activities and strive to bring our teams together whenever possible. Expect to attend events such as quarterly socials, holiday parties, charity events and more casually, in-office/virtual events like lunch & learns, trivia and movie nights, hackathons and many more hosted by Jarvis throughout the year.