Operations Specialist

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  • Job #15

Jarvis is a global technology advisory and talent solutions firm. Jarvis partners with some of the world's most impactful companies to shape the future of tomorrow through an innovative and supportive approach that fosters creativity and unrivalled collaboration, enabling our clients to win in the world of work. We are change agents bent on disruption by challenging the status quo.

Our focus on community engagement, diversity and our values-based culture has enabled us to become one of Canada's fastest-growing companies. Our obsession with world-class customer engagement, operational efficiency and the strength in our solutions has enabled us to become one of Canada's most trusted partners.

The Opportunity

The world of technology is rapidly evolving through innovation and cutting-edge technologies. As we move into the future, we believe not only in keeping up with relevant technologies but in building that future ourselves. Our greatest assets are our people; at Jarvis, we value imagination and curiosity as much as capability and skill. 

As the Operations Specialist, you will be responsible for supporting the various aspects of the Strategy & Operations function at Jarvis. 

Job Responsibilities:

Onboarding Support

Onboard contractors starting placements with our clients and ensure they have access to the necessary resources ahead of their first day including:

  • Creating and sending out Consulting Services Agreements

  • Conducting background checks 

  • Updating and maintaining client’s vendor management systems 

  • Creating WSIB forms and gathering all necessary documentation for contractor rulings

  • Providing ongoing communication and onboarding support to contractors

  • Working with the client to ensure hardware is shipped in a timely manner

  • Working with client’s vendors to ensure vendor management systems are up to date

  • Ensuring all steps in the onboarding process are completed in a timely manner

Timesheet Management

  • Importing of timesheets, data entry, and validation on a weekly basis

  • Ensuring timesheets for contractors are up-to-date and accurate

  • Completing follow-ups with both contractors and managers to ensure timely payments

Post-placement Support

Manage the post-placement process for candidates including:

  • Processing off-boarding and extension requests

  • Coordinating the return of equipment

  • Completing proof of income letters

  • Making updates to vendor management systems

Internal Support / Continuous Improvement

Cross-collaboration with other departments within Jarvis to provide additional support including:

  • Ensuring that delivery conforms to Jarvis’ policies, standards and guidelines including:

    • Conducting regular placement and compliance audits to ensure records are accurate and up-to-date in our applicant tracking system Bullhorn.

    • Auditing of current processes to ensure data integrity/accuracy, as well uncovering and addressing process gaps.

  • Ad-hoc support for our internal operations which can include, but not limited to:

    • Contractor escalations, contract management support, cross-functional support, administrative vendor support, and completion of vendor-related forms 

What You Bring:

  • Problem-solving mindset 

  • A commitment to supporting your team across various functions 

  • Ability to manage complexity and ambiguity

  • Ability to collaborate with all levels of the organization

  • Outstanding organizational and prioritization skills 

  • Experience with reporting is an asset

  • Ability to work with urgency and adapt to changing priorities

  • Appreciation for improved efficiency 

What We Offer:

  • Ability to work remotely

  • Employee appreciation events

  • Flexible time-off and wellness bonus

  • A dynamic and entrepreneurial environment with opportunities for growth and advancement

  • A flat organizational structure in which your voice is heard and your perspective is valued

  • Highly competitive compensation

What Keeps Us Here? 

  • Culture and values are integral at Jarvis. Our vision of Equalizing Opportunity and Maximizing Potential enables us to build a diverse and inclusive community. We encourage everyone to bring their authentic selves to work, every day. We reward curiosity and innovative solutions while empowering our employees to discover endless possibilities.

  • Work-life balance defines Jarvis at its core. We believe in team-building activities and strive to bring our teams together whenever possible. Expect to attend events such as quarterly socials, holiday parties, charity events, and more casually, in-office/virtual events like lunch & learns, trivia and movie nights, hackathons, and many more hosted by Jarvis throughout the year.


Don’t meet every single requirement? Apply anyways! 

Jarvis Consulting Group is committed to developing a barrier-free recruitment process and work environment. We are committed to equality in the workplace and to growing a welcoming and inclusive team. We encourage applications from Indigenous persons, visible minority group members, and people of all sexual orientations and genders, and will consider all qualified applicants without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, or disability or age. Jarvis is committed to compliance with all fair employment practices regarding citizenship and immigration status. 

Accommodations are available on request for candidates taking part in any stage of the selection process. If you are a job seeker who requires assistance, please contact: po@jrvs.ca

Submit Your Application

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